Freight Broker SOPs

Includes 20+ pages of best practice SOPs to save you 10+ hours of research.
These SOPs outline the procedures for running a freight brokerage business, including customer acquisition, carrier selection and qualification, rate negotiation, load tendering and tracking, claims management, and financial management. They also cover compliance with regulations, technology utilization, and customer relationship management. The SOPs emphasize clear communication, documentation, and continuous improvement in all aspects of the business.